FREQUENTLY ASKED QUESTIONS
DIDN’T FIND THE ANSWERS YOU WERE LOOKING FOR? SEND US YOUR QUESTION HERE AND WE WILL ADD IT TO OUR FAQ’S.
Book your adventures HERE.
For groups larger than 10 please call us at (904) 853-6192.
Our prices are typically $31.99 or $29.99 per person depending on the game. However, we usually have some special promotion running. Please follow us on social media, sign up for our newsletter, or call for the latest discount codes.
Your safety is our #1 priority. Please see our new Safety Procedures below for just a few of the steps we have taken to ensure you are safe and have peace of mind playing at Mind Bender Escape Rooms.
All of our games are automatically private until further notice. Your group will be the only guests in the room.
No. The doors are always unlocked and should you need to leave for any reason, you are able to do so at anytime.
It is VERY important you arrive at least 15 minutes early.
The games are on strict schedules (think movie times) and cannot be disrupted once the game begins.
We want you and everyone in your party to have the best experience possible. So, please be sure to arrive 15 minutes early to ensure you have ample time to check-in, get briefed on your adventure, visit the restrooms, etc… There may be exceptions when you will be allowed to enter the game after it begins. However, the time clock will not be restarted and NO REFUNDS WILL BE GIVEN.
We understand plans change. You are able to cancel your game up to 48 hours before your game for a full refund. If you must cancel within 48 hours a credit will be issued to your account that you may use at a later date. If you would like assistance with rescheduling please call (904) 853-6192.
All ages are welcome and will have a blast at Mind Bender! Most of our games are created with ages 12 and up in mind. However, to be honest, kids tend to think “outside the box” more than the adults do. So, even younger guests will have a great time.
Our current rooms require that players 15 years of age or under must be accompanied by an adult. We do make exceptions under certain circumstances. Please contact us for more information at (904) 853-6192.
Yes, we highly recommend making a reservation in advance to ensure you get your preferred date and time.
Spots tend to fill up the closer it gets to the weekend. If you need to reserve spots for your friends please check our new “split payment” feature at checkout. BOOK HERE
Please see the specific room pages for more detailed information on the games.
No food or drink is allowed in any of our rooms. Alcohol is strictly prohibited in our facility.
Absolutely! You can purchase virtual gifts HERE
If you would prefer a physical gift card please call us at (904) 853-6192 or visit our Jax Beach location.